Caportigia Boutique Hotel | Hotel in Syracuse

| 9.4 (249 Reviews) |  1 Bathroom
Santa Lucia Hotel | Caportigia Boutique Hotel

Hotel in Santa Lucia, Syracuse

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and a minibar. Other amenities include laundry facilities, towels, slippers, and a phone.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 2:30 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately eur 25 for adults and eur 25 for children airport shuttle fee: eur 130 per vehicle (one-way, maximum occupancy 4) covered valet parking fee: eur 50 per day nearby parking fee: eur 20 per day (984 ft away) pet fee: eur 30 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds property registration number it089017a1cfxbwtqy safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jul 28, 2025 02:23:29 AM
Review Score:   6
Summary: A/C in the room was unable to keep room at a temperature that was even close to comfortable. Upon arriving, there was zero attempt to assist with our bags or even show us the way to the room. Upon checkout, there was a gentlemen standing next to the desk simply watching my partner try to haul bags out to the waiting car while I was waiting for the slowest ever check out process to proceed. Zero attempt to help was made by the staff. If this was a 3 star, it would make sense. They bill themselves as a 5 star - there is zero about this hotel or the staff that says 5 star. Barely even 4.
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