While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and free WiFi, as well as a flat-screen TV and a billiards table. Other amenities include towels, an electric kettle, a desk, and tour/ticket assistance.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Valet parking fee: eur 25 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it089017a13y9pf57v special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Kevin
Oct 26, 2025 06:40:38 AM
Review Score:
10
Summary: Clean, comfortable stay in the heart of the Ortigia Island area of Syracuse. Helpful and friendly staff. Great breakfast and rooftop bar area. We coordinated with the hotel for valet parking which was helpful given density of the area and limited parking options. Convenient location with easy access to most of the key sites in the area.
See All Reviews
Reviews
Kevin
Oct 26, 2025 06:40:38 AM
Review Score:
10
Summary: Clean, comfortable stay in the heart of the Ortigia Island area of Syracuse. Helpful and friendly staff. Great breakfast and rooftop bar area. We coordinated with the hotel for valet parking which was helpful given density of the area and limited parking options. Convenient location with easy access to most of the key sites in the area.
Enrique
Oct 16, 2025 05:09:05 PM
Review Score:
10
Summary: Quiet and comfortable. Excellent location. Have them valet park your car. So easy and convenient.
Kara
Oct 10, 2025 02:25:11 PM
Review Score:
10
Summary: Lovely view from our balcony. Cute little rooftop bar. Extremely friendly and helpful staff. Delicious simple breakfast and awesome coffee. Perfect location.
Annette
Oct 4, 2025 08:55:55 PM
Review Score:
10
Summary: Nice staff. Lovely rooms with nice happy hour and breakfast. Beautiful view of water from our room. Great location but difficult parking. Great walking location.
Stan
Sep 29, 2025 08:20:00 PM
Review Score:
10
Summary: Staff was delightfully welcoming, attentive and friendly.
Patricia
Aug 2, 2025 10:00:33 PM
Review Score:
10
Summary: Staff was great, the room was charming and the breakfast was the best in Italy! There was street noise in the later evening as we were trying to sleep. We are not party people. The arrival and parking situation was unclear as this was our first Ortigia trip. I thought that we had arranged for someone to park our car. We had to walk our luggage in to the hotel with no where to park leaving someone with the car and police officers telling us we could not stay there then drive to a public parking and pay there. We needed help to find the hotel property and this took lots of texts.
Paula
Jul 22, 2025 07:10:00 AM
Review Score:
10
Summary: We really enjoyed our stay at Palazzo Gilistro. The location was perfect. Right on one of the main streets
Clare
Jul 15, 2025 01:47:55 PM
Review Score:
10
Summary: Staff excellent- friendly, polite, helpful. Fabulous location, right in the middle of Ortigia but hotel itself an oasis of calm. Family room very spacious and lovely. Breakfast buffet standard/good. Terrace bar nice to have but small with limited opening - still can’t believe they don’t know what a limoncello spritz is, when it’s so popular elsewhere - but tried hard to accommodate. In summary we were very very happy of our choice of hotel in Ortigia.
Luca
Jul 15, 2025 05:25:28 AM
Review Score:
10
Summary: Very great location and the staff are very friendly and nice! The rooftop terrace was nice as well. The room was spacious, the washroom was big. Overall was great!
Paul
Jul 12, 2025 12:03:15 PM
Review Score:
10
Summary: In the old town, close to area attractions.